Get To Know MotionOps First

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COMPARE DETAILED FEATURES BY PLAN

Detailed Features by Plan

Roles and Permissions

Set up roles and permissions for users to control data they can see and actions they can perform

Admin role
Custom, Fine Tuned Roles and Permissions
Custom, Fine Tuned Roles and Permissions
Employee Notes

Record notes on any staff irregularities or observations to simplify HR tasks. Only authorized users can view these entries.

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Employee Files and Documents

Easily organize and access employee documents like IDs, background checks, certificates, and agreements in one place.

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Days Off Requests and Approvals

Manage day off requests by reviewing, approving, or rejecting them with one click.

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Skills and Grades

Track team members' skills and grades and utilize them to assign the correct person to the proper job.

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Scheduling

Drag & Drop Scheduling

Quick and easy scheduling at your fingertips. Scalable, fast, and easy to use.

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Dispatching notifications

Notify team members and customers via mobile push and email about booking confirmations or any changes in the schedule.

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Recurring Events

Automate daily, weekly, and monthly regular events, saving time and keeping your calendar organized.

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Multi-Day Jobs

Create appointments that span across multiple days. View them as a distinctive long-running event on your schedule.

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Blocked Days Off

When employees request days off, their schedules update automatically by blocking that day on their schedule.

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Multiple Time-Zone Scheduler

Our scheduler automatically adjusts for multiple time zones, making it easy for a company to operate in multiple markets with different timezones.

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Digital Paperwork

Web Signatures

Clients can electronically sign documents, eliminating the need for printing, scanning, or mailing.

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Mobile Signatures

Grab the customer signature from the field straight from the mobile app.

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Proposal, Change Order, Invoicing Customer Approvals

Have the full digital paperwork. Collect signatures and approvals with ease.

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Agreements Customization and Version Tracking

Use digital agreements for client work using our templates or upload your own. Keep track of specific document versions that were signed.

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Professional Waivers

Use a waiver to protect against liability when clients request something outside your recommendation and drive upsells.

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Invoicing

Invoicing

Easily create and send invoices. Ensure accurate billing and quick payments.

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Automated Invoice Generator

Create invoices from a blank template, full invoice amounts, or set percentages/fixed amounts to fit your needs.

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Multiple Invoices On One Job

Invoice out in phases. Track approved and open amounts, and add Timesheets and Material expenses for easy progress and payroll tracking.

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Deposits

Charge a piece of the approved proposal, to collect a deposit before you start the work, or schedule the first appointment.

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Preview Templates and Overrides

Configure preview settings and control the customer preview for Proposals, Change Orders, and Invoices. Set the default preview settings and customize on the go.

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Reccuring Billing Plans

Auto-generate invoices and collect payments on the recurring basis that you define: daily, weekly, monthly, annual, or custom.

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Automated Cost Attribution

Have a clean attribution of costs (timesheets and material expenses) related to each of the invoices created.

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Payments

Payment Processing (Cards & ACH)

Collect customers' payments quickly and easily.

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Off System Payments

Manually record any received payment directly to the MotionOps app.

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Partial Payments

Enable or disable partial payments on any invoice, giving you full control over client payment options. Set up a minimum payment amount, letting your customer pay in batches.

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Refunds

Manage online and manual transaction refunds, choosing between a full or partial amount.

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Transaction History

See detailed transaction logs at a glance.

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Save Payment Methods for Future Charges

Store Credit Cards and ACH in Accounts to quickly choose a payment method on Invoices.

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Pass Service Fees To Customers

If customers choose to pay by card, you’re able to pass the service fee to offset processing costs

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Card Fees

Starting at 2.9% + $0.30 per transaction. Amex: 3.2% + $0.30. Custom pricing available for high processing volume

From 2.9%
From 2.9%
From 2.9%
ACH Fees

1% on ACH/bank transfers under $20,000 0.5% on ACH/bank transfers over $20,000

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Time Tracking

Time Tracking

Track employee timesheets with map-based geolocation.

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Clock in/Clock out

Start the clock for each appointment to track driving, break, and working time. Add a brief description before stopping the clock, and you're set for the day.

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Geo stamping

Employees' time entry has a GPS location at the time of their start and stop action.

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Payroll Preparation

Keep track of your employees' timesheet payroll status by organizing them to what is ‘not paid’, ‘ready for payout’, or ‘paid’. Generate reports or export CSV data for easy import into your payroll software.

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Quality Assurance / Approval Process

QA and approve employees' timesheets to validate they are ready for Payroll. Switch between ‘pending approval’ and ‘approved’, and ensure every single timesheet is vetted.

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Expense/Material Tracking

Record Material Expenses

No more unbilled materials or expenses. Record any purchases to the MotionOps app and include them when invoicing.

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Smart AI Receipt Upload

Just upload the photo of the receipt, and our system will automatically scan and pre-fill expenses with line item details. Save you time on manual entry and make details of the expense easy to search.

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Quality Assurance / Approval Process

Vet and approve all employees' expenses by QA-ing their receipts. Validate they are ready to be invoiced, or reimbursed. Switch between ‘pending approval’ and ‘approved.

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Digital Business Cards

Digital Business Cards

Every employee has their own branded digital business cards built in MotionOps.

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Integrations

QuickBooks

Connect your MotionOps account with QuickBooks and choose the specific items you want to sync.

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Open API

MotionOps’ Open API enables custom integrations to build solutions that fit your business needs.

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Reports

Built-in reports

Simple to understand, actionable business dashboard with core indicators and actions to enable you to perform at your best.

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Account Manager / Sales Performance

See your team's performance at a glance. Leaderboards for Account/Sales people, to help you track performance, and inspire healthy competition.

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Technician performance

Leaderboards for field technicians, that help you track performance, and inspire healthy competition.

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Customer Management

Client management / CRM

Store and access all details about your customers - from contact information and job history to preferences and feedback on one secure platform.

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Manage Leads & Customers

Track and organize potential clients (leads) and existing customers in one platform.

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Top Rated Support ⭐⭐⭐⭐⭐

Onboarding specialist

A dedicated expert helps you get set up quickly and easily.

Free Onboarding Session
2 Free Onboarding Sessions
White Glove Onboarding
Access to how-to docs and videos

Access easy step-by-step guides and videos to learn the ins and outs of MotionOps.

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Escalated phone support

Get prioritized phone support for quicker, expert assistance.

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Top Priority
Team Training + Customer Success Program

Equip your team with in-depth training and ongoing support to make the most of MotionOps. Done by our experts.

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Job Management

One-off Jobs

See in real-time as jobs progress. Check-in to see photos, notes, signatures, timesheets, etc., all in real-time

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Reccurring Jobs

Create jobs you do periodically, and set auto-scheduling and invoicing schedules to automate your workflow.

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Photo Annotations

Mark up photos with freehand drawings, shapes, arrows, lines and text to highlight important details.

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Before, Progress, and After Photos

See and manage all the photos captured by your team on the field and stay in the loop.

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Before, Progress, and After Videos

Keep an eye on job progress with videos uploaded by your crew directly from the field.

3 Videos per Work Order (15 sec/video)
3 Videos per Work Order, (1 min/video)
Unlimited Videos per Work Order (10 min/video)
Advanced Change Orders

Manage change orders within our work orders. Change Orders ensure you have properly recorded any change requests for the job, with any price, and scope changes, all with the full digital paperwork to have you legally and financially covered.

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Best-in-class Job Closing Process

Close the work order only when the closing criteria you have set are fully met. MotionOps notifies you if you have uninvoiced timesheets or materials; uncollected invoices; open change orders, etc. ensuring you don’t leave any money on the table.

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Files and Documents

Organize, store, and access all your important files and documents in one place. Manage both internal and customer-facing docs, on each job.

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Forms & Checklist

Checklist/to-do’s

Keep track of important client details whether you’re at the office or out in the field.

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Advanced Checklist Forms

Keep track of important client details whether you’re at the office or out in the field.

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Text Advanced Checklist Forms with Signature Approvals

Keep track of important client details whether you’re at the office or out in the field.

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General

Filter Presets

Use advanced filters to save your most frequent searches, always at your fingertips.

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Tags

Mark VIP clients, or keep your data organized in any way you need.

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Team Notifications

Receive push notifications, for your staff about important appointments or work order updates.

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Service Areas

Create multiple service areas and separate the operations of different geographical regions. Assign your employees, as well as customers, to service areas, and ensure scheduling is a breeze even for the super large teams, operating in multiple locations

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Multiple Timezones

Employees and Service Areas can have their timezones, ensuring everyone sees data and gets notifications in their local time, even if it differs from the business's default timezone, enabling your business to operate in multiple states with ease.

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FAQ

MotionOps is super simple to set up. You can create your account in just a few minutes and begin using the platform right away. Our customer support team is always available to assist you, 24 hours a day, 7 days a week. If you require any help setting up your account, our experts are just a phone call away and can provide quick assistance.

MotionOps provides a 14-day free trial. You can register for a trial in just five simple steps, which will take only 2-3 minutes. A credit card is required to start the trial, but you can cancel within 14 days without being charged.

Yes, you can cancel anytime you want.

With a monthly subscription, you can cancel MotionOps anytime.
For the Annual plan, which offers a discount, the full amount is charged upfront and is non-refundable if canceled before the year ends.

UPGRADE - You can upgrade anytime. For monthly plans, the new price starts right away. If you choose annual plans, the total amount is charged upfront upon signing up as a client and is non-refundable if you cancel before the year is complete.

DOWNGRADE - For monthly plans, downgrades start with your next billing cycle. For example, if you signed up on the 1st of the month and requested a downgrade on the 15th, the new pricing will apply beginning on the 1st of the following month.

Yes, MotionOps has a mobile app with no additional charge. This app has a variety of features that allow you to manage your MotionOps account through your smartphone or tablet. With the app, you can monitor your workers' activities, keep track of their progress, and stay up-to-date on your project management tasks. The mobile app is designed to be user-friendly, intuitive, and easy to use, making it an excellent tool for managing your business even while you're on the go.